>>> Domain FAQ's
 
If you already have a domain name registered through any other registrar and wish to go with our hosting package you need to modify the name servers. Contact your registrar and specify them with our DOMAIN NAME SERVER Information you also have to modify the technical Contact information. You can list these DNS servers for all of the domains you host with Cybernet
Domain Name Servers (DNS) in listed order

Primary DNS Server Name: ns1.myfamilyname.ca
Primary DNS Server IP: 206.186.81.35
Secondary DNS Server Name: ns2.myfamilyname.ca
Secondary DNS Server IP: 206.186.81.36
 
Technical Contact Information
User can use their Information for the technical contact or can use ours.
Tech-Name: Domain Master
Tech-Title: Domain Registration
Company Cybernet Communications Inc
Tech-Postal: 20 Amber Street Suite 16, Markham ON L3R 5P4
Tech-Phone: 905-947-1801
Tech-Fax: 905-947-1802
Tech-Mailbox: register@mycybernet.net
 
Domain Name Expiration Procedure
 
Domain Name Expiration Date
Once the domain name expires the domain will be deactivated.  All domain services including the web page and email will no longer work. 
Domain Name Grace Period(35-40 days)
A domain name, if not renewed before the expiry date, will be in a "grace period" for approximately 35-40 days. During this time the domain name will not be active and may be renewed by the original owner by paying the renewal cost plus an additional charge of$15 CDN. It will take 24-72 hours before the domain services will re-activate.
Domain Name Redemption Period (25-30 days)

 
At the end of the Grace Period, the domain will enter into a 25-30 day Redemption Period. WHOIS information (name, address, telephone numbers, etc.) will be deleted. The domain will still be inactive. The domain may be renewed by its original owner for $200 CDN + renewal fees. It is a manual process for the registry to add the name/address information back into the domain registry records, therefore, the process may take several days.

Note: This Redemption fee is imposed by the Registry not by Cybernet.
Domain Name Deletion 3-7 days after the end of the redemption period the domain name will be deleted from the registry and will be available for anyone to register.

Additional information concerning the Redemption Period can by found on ICANN web site.
 
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email: sales@myfamilyname.ca  

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