Q.
Are there any setup fees involved ?  
 
A.
No, there are not setup fees on any of our plans at the moment.
 
 
   
 
Q.
How do I get started ?  
 
A.
You fill out the order form on our website and submit. Within a few hours your account will be setup and you will receive a welcome letter that includes all the instructions to start your new website. Your domain name will not work immediately due to propagation. This propagation process can take 24 - 48 hours. You can view your site through the ip address provided to you in your welcome letter and create all your e-mail accounts and settings prior to domain functionality.
 
 
   
 
Q.
Are your prices in US or Canadian funds?  
 
A.
All prices listed on our site are in Canadian dollars.  
 
   
 
Q.
What is the catch ? Do you put banners or require banners ?  
 
A.
No, you can put whatever you want on your website as long as it is legal and non commercial.  
 
   
 
Q.
Do I need any special software to design my web site?  
 
A.
Web site content includes HTML pages and other files that can be displayed by browsers. There are many ways to create this content. The easiest way is to use a Web site authoring tool such as Microsoft FrontPage or Macromedia Dreamweaver. These tools write HTML code for you, and using them is similar to using a word processor such as Microsoft Word.

As an alternative, you can create Web pages by writing the HTML code yourself in a text editor program such as Notepad. You can find more information about creating Web pages on the Internet by accessing a search engine, such as http://www.google.com and searching for Web Monkey, CNET Web Builder, HTML Goodies,

 
 
   
 
Q.
Alot of Companies claim to be Canadian and have servers in Canada but they are not. Are you really Canadian?  
 
A.
Yes. myfamilyname.ca is owned by Canadian and operated by Canadian. We have been in the web hosting business for over 8 years, operating in Toronto, Ontario., Canada.

Unlike many other hosting firms we own all our equipment and maintain our own data center. Our data center is equipped with the latest in hardware and software to maintain a stable operating environment.

 
    If you have some technical questions and not sure how to setup your site we have a more extensive Help Section inside your Admin Control Panel. To go to your admin panel Click here or enter www.yourdomainname.com/admin in the web address.  
 
   
email: sales@myfamilyname.ca  

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